Checked 2026-10-19 · category: open source ticket system

opendesk

opendesk.sh

58 / 100

Top gaps

1. Appears in "best <category>" results
Get onto the "best open source ticket system" listicles that already rank (openmsp.ai, freescout.net, thefrontkit.com) — email the authors, and publish your own comparison page.

2. Appears in "alternatives" results
Publish "desk365.io alternative" and "opendesk vs openmsp.ai" pages — AI assistants lean heavily on these when recommending tools.

3. llms.txt present
Add /llms.txt summarizing the product, pricing, and key docs pages for AI agents.

Who shows up instead

desk365.io, openmsp.ai, freescout.net, thefrontkit.com, irisagent.com, nocobase.com

Checks

PASS	Ranks for its own brand + category search Position #2	20 pts
FAIL	Appears in "best <category>" results 0 of top-10 snippets mention the brand	20 pts
FAIL	Appears in "alternatives" results 0 of top-10 snippets mention the brand	15 pts
PASS	Third-party mentions (reviews, Reddit, Product Hunt) 10 third-party results mention the brand	15 pts
PASS	AI crawlers allowed in robots.txt No AI bots blocked	10 pts
PASS	Structured data (JSON-LD) Present	8 pts
PASS	Clear meta description 259 chars	5 pts
FAIL	llms.txt present Missing	4 pts
FAIL	sitemap.xml present Missing	3 pts

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Next step

Full audit

$19

Prompt-by-prompt tests in ChatGPT, Perplexity and Google, plus a step-by-step fix list.

Audit + directory submissions

$39

The full audit, and we submit your product to the directories AI tools pull from.

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$5/month

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